Progressive Business Services for the 21st. Century
We serve small and medium sized Companies providing cutting edge resources to meet our customer's needs.
Each of our service segments is staffed by professionals with aggregated decades of experience in any one field.
Business Support:
All encompassing support services designed for your company with the aim of improving efficiency.
We train, document, and develop processes that fit your specific needs.
We also support your bilingual needs (English/Spanish) with translation services.
As a new or growing company, you may be looking to sharpening your edge against the competition. We have the knowledge to help you do just that!
Every company has its own specific needs, and we work with your management team to tailor our solutions so they fit your company.
- Customer Satisfaction
- Training
- Documentation
- Proposals
- Streamlining of your processes
- Bilingual services for your employees and/or customers
- Web page design, support, and publishing
Contact us for more details on what we can offer: bussupport@tailwindcorp.com
Telecom Services:
We install, service, and maintain telephone systems, including PBX, Voice Mail and ACD Applications.
As you plan you new business or grow an existing one , telecommunications becomes an important part of your success.
Our consulting team can assess your needs based on your current and future requirements, exploring and providing guidance for:
We can make a determination of the best solution for your business, and work with you to engineer, design, and install the most suitable equipment.
- Front-end customer greetings and call routing.
- Auto-answering and auto-attendant applications.
- Leveraging of voice-mail applications.
- Call-taker (agent) suitability for your enhanced efficiency.
Training is provided at the right time, and support services continue on a pre-arranged basis, including full 'moves-and-changes' assistance or a full turn-key solution for those companies not ready to commit full in-house technical resources.
To find out more about our custom solutions and how we can help you preserve your valuable working capital, contact us: telecomsolutions@tailwindcorp.com
Quality Initiatives:
We plan and document Quality Systems tailored to your company, including registration to ISO 9000 and TL 9000. Training/coaching is provided to your specific needs.
If you are an ISO-registered company you may now realize that continued recognition requires compliance with ISO9000:2000 - we can help!
If you realize that your growth and/or continued success requires you to be ISO9000-registered, we can also become a valuable resource for you.
For those companies in the Telecommunications sector, we offer assistance to become TL9000 registered.
Contact us for more information: TL@tailwindcorp.com
We have learned to appreciate that not all companies wish to, or need to, become ISO-registered.
If you think your company fits that category, we will be glad to talk to you about the benefits of following the ISO model without the actual registration to the standard: this will allow you to position your company ahead of your competition while improving your financial posture:Interested in knowing more?
Quality processes, by design, improve efficiency, eliminate waste, and contribute directly to your bottom line!
Please contact us: Qprocess@tailwindcorp.com
Import & Export Services
You may want to be part of the global economy in a more direct way: we can assist your company with all that is required to bring exotic imports into the US as well as to export US-made commodities to foreign markets.
We can provide you with the right contacts in foreign markets as well as establish and nurture business relationships.
For more information, contact us at: impexp@tailwindcorp.com
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